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cPanel & WHM 14,321
How to access cPanel Control Panel?
cPanel is the control panel where you manage everything in your hosting account - files, e-mail accounts, databases, bac...
Support & Account 3,162
How to change your My MozOut password
Changing your My MozOut password takes less than a minute and interrupts none of your services. Before you start: this i...
Domains & DNS 2,966
Registering a .mz domain: what details are needed and for how long
Registering a Mozambican domain is simpler than most people expect. You do not need to be a company, and no paperwork is...
Security 2,896
How to redirect HTTP to HTTPS with .htaccess
This forces every visitor to the encrypted version of your site, even if they type or link to the plain http:// address....
Billing & Payments 2,868
How to pay your invoice
All your invoices live in My MozOut, and there are several ways to settle them. Some confirm instantly and activate your...
cPanel & WHM 2,792
How to change your cPanel password
There are two ways to change your cPanel password, and the difference is simple: one needs the current one, the other do...
Domains & DNS 2,524
I have registered a domain: what now? What is included and what is not
Registering a domain gives you the name - and only the name. That is what lies behind almost every question that reaches...
Choosing the Right Plan 2,472
Shared hosting vs VPS: which one does your project need?
The difference is not "better" and "worse": it is who administers the machine. On shared hosting, we do. On a VPS, you d...
Domains & DNS 2,464
Transfer a .mz domain from CIUEM: step by step
Many Mozambican companies registered their domain directly with CIUEM and, over time, want to move it to a provider that...
Domains & DNS 2,409
Domain vs web hosting: what is the difference?
These are two different things, bought separately, and mixing them up is one of the most common confusions when starting...
Choosing the Right Plan 2,392
Shared hosting vs Cloud: what actually changes
"Cloud" is so worn out in advertising that it has stopped meaning anything. In our catalogue it means something concrete...
cPanel & WHM 2,377
How to create an e-mail account in cPanel?
Creating a professional e-mail address on your own domain - such as info@yourdomain.com - takes less than a minute in cP...
Domains & DNS 2,369
Registry, registrar and registrant: who owns the domain?
When you register a domain, three parties are involved. Knowing who does what avoids misunderstandings - above all about...
Choosing the Right Plan 2,352
Shared hosting vs dedicated server: when the jump is worth it
These are the two extremes: on one side, everything handled by us on a shared machine; on the other, an entire physical...
PHP & Development 2,351
Viewing and adjusting your PHP configuration: version per folder, extensions and phpinfo
Changing a whole site's PHP version is easy and is covered in how to change your PHP version. This article is the next s...
Backups & Migration 2,344
How to generate zip and sql files to migrate a WordPress site
A WordPress site is always two halves: the files (theme, plugins, images) and the database (posts, pages, settings). To...
Domains & DNS 2,321
Nameservers: what they are and which ones to use with us
Nameservers answer one simple question: who is in charge of this domain's DNS? They are the master switch - they point t...
WordPress & CMS 2,320
Common WordPress errors: white screen, critical error and how to find the cause
The site stopped opening and shows a blank white screen, or the line «There has been a critical error on this website»....
Support & Account 2,297
Your site is down: what to check first
The site doesn't open. Before assuming the server is down, these checks tell you which of the four usual causes it is -...
Domains & DNS 2,285
.mz domains with 1 to 3 letters: they need registry approval
Short names are the most sought after - quick to type, easy to say over the phone without spelling, and they fit on any...
Domains & DNS 2,241
.mz domain extensions: which ones exist and who can register them
National extensions immediately say where your company is. Mozambique has several, each with an intended audience - and...
Support & Account 2,228
How to manage sub-accounts
If more than one person in your company needs access to My MozOut - finance, support, a developer - you don't have to sh...
Support & Account 2,125
How to contact MozOut
We are reachable through several channels. Picking the right one first time saves you waiting - a technical request sent...
Backups & Migration 2,121
How to migrate a site without downtime
Changing hosting provider does not have to take your site offline. The trick is simple: set everything up here before po...
cPanel & WHM 2,119
How to check if the site files are on the hosting
Before pointing a domain, asking for help, or concluding that “the site has disappeared”, it is worth checking one simpl...
Domains & DNS 2,081
WHOIS: what it shows about your domain and how to check it
WHOIS is the public record of who registered what. Whenever a domain is registered, the registrant, the dates and the na...
Billing & Payments 2,076
How to reactivate a suspended or terminated plan
A service here is never suspended without warning, and reactivating it is simpler than you might expect. Suspended If an...
E-mail 2,053
How to access your webmail
You don't need to install anything to check your e-mail - the webmail works straight from your browser, on any device. A...
VPS & Servers 2,052
First steps with your VPS
A VPS is a server of your own: you choose the operating system and you have full root access. That also means the respon...
VPS & Servers 2,036
Connecting to a Windows VPS with Remote Desktop
A Windows VPS is reached with Remote Desktop instead of SSH. The rest - how the server is delivered and what's your resp...
Backups & Migration 2,011
Internal migration: moving sites between plans
Changing plan inside MozOut - from Pro Hosting to Plus Hosting, say - is far simpler than migrating from another provide...
Support & Account 1,977
How to unblock your IP address
Our servers run a firewall that automatically blocks IP addresses with too many failed access attempts. It is necessary...
E-mail 1,976
How to set up your e-mail on Android
Set your e-mail up once on Android and it keeps syncing in the background, on Wi-Fi or mobile data. Setting it up 1 Open...
Support & Account 1,975
The affiliate programme
If you recommend us to clients or colleagues, the affiliate programme pays you a commission on what they spend. It's fre...
Comparisons and alternatives 1,964
Registering a .mz: with CIUEM, through a reseller, or with us?
By the MozOut editorial team · Updated 15 October 2026 · Data from the providers' public pages, consulted in October 202...
cPanel & WHM 1,959
How to recover your Plesk password
On Windows hosting plans the panel is Plesk, and the password reset happens on the panel's own login page. Before you st...
Domains & DNS 1,958
How to choose the right domain for your business
Your domain is your company's address on the internet and, in practice, the name people will look you up by. It's worth...
Domains & DNS 1,947
How to transfer a domain to us
Bringing a domain you registered elsewhere over to us. The transfer keeps the time you already paid for - it is added to...
Support & Account 1,939
How to enable or disable two-factor authentication (2FA)
Two-factor authentication (2FA) adds a second step to logging in to My MozOut: after your password, you also confirm wit...
Domains & DNS 1,936
How to find the hosting DNS
Whenever you need to point a domain at your MozOut hosting, you will be asked for the nameservers - also called DNS serv...
E-mail 1,919
How to set up your e-mail in Thunderbird
Thunderbird can detect this server's settings automatically - you only need to type your name, e-mail and password. Auto...
Speed, Cache & CDN 1,908
How to monitor your site performance in cPanel
cPanel keeps a record of everything that happens on your hosting - who visited, how much traffic you used, which errors...
Billing & Payments 1,880
How to upgrade or downgrade your plan
Outgrown your plan - or paying for more than you use? You can change plan yourself from My MozOut, without opening a tic...
Domains & DNS 1,875
How long DNS changes take to propagate
You changed the nameservers or a DNS record and nothing happened yet. That's normal - DNS changes are not instant. How l...
Security 1,871
What is an SSL certificate and why does it matter?
An SSL certificate encrypts the connection between a visitor's browser and your site, so passwords, card numbers and any...
Support & Account 1,865
About the RLX Group
MozOut is part of the RLX group, a technology group with operations in Mozambique, Angola and the United States. This pa...
Support & Account 1,859
How to change your registration e-mail
The e-mail on your account is how you receive invoices, tickets and login links. Keep it up to date - it is your main li...
Domains & DNS 1,854
How to configure a domain DNS
Configuring DNS means telling the world where your domain should point. There are two levels, and it is worth separating...
cPanel & WHM 1,852
What can you do in cPanel?
cPanel is the control panel included with your hosting plan. Everything about your site - files, e-mail, databases, doma...
Security 1,834
Why does my SSL certificate show fewer than 365 days?
If you're on the free SSL every account gets by default, this doesn't apply to you - skip to the note below. This is onl...
Security 1,827
How to tell if your site has been compromised
Most infections don't announce themselves - they show up as small, odd symptoms before anything looks obviously wrong. S...
Domains & DNS 1,795
Typo in the domain name: can it be fixed after registering?
It happens: the domain was registered with an extra letter, a missing hyphen, or on the wrong extension. The next questi...
Domains & DNS 1,789
How to change the DNS of a domain already in use
Changing the DNS of a domain that already works takes more care than setting up a new one. Here you are not starting fro...
Domains & DNS 1,779
How to check a domain DNS
Checking a domain’s DNS means finding out where it currently points. It is the first step whenever a site will not open,...
cPanel & WHM 1,775
Your cPanel access details
To log in to cPanel you need three things: the address, your username and your password. This page explains what each on...
cPanel & WHM 1,771
How to change your Plesk password
The Plesk password is changed inside the panel itself, from your user profile. Before you start: this is your Plesk pass...
Security 1,763
How to clean up a compromised site
Cleaning up is only half the job - if the door that let the infection in stays open, it comes back. Work through this in...
Comparisons and alternatives 1,753
Can you register a .mz domain with an international provider? How to check before paying
It is a fair question: you found cheap international hosting and want to know whether you can register your .co.mz there...
cPanel & WHM 1,752
First steps as a reseller (WHM)
A reseller plan gives you something a normal hosting account doesn't: WHM, where you create and manage cPanel accounts f...
WordPress & CMS 1,741
How to install WordPress in a few clicks
You don't have to download WordPress, create a database and upload files by hand. The installer in cPanel does all of it...
Choosing the Right Plan 1,733
Linux or Windows hosting: which does your site need?
It is one of the most common questions when buying hosting for the first time - and behind it is nearly always the same...
Support & Account 1,728
How to recover access to your account
Can't log in to My MozOut? In most cases you can get back in yourself in a couple of minutes - no need to wait for suppo...
Security 1,723
How to activate and install a paid SSL certificate
Every domain here already gets a free certificate automatically - see what an SSL certificate is. This page is only for...
Choosing the Right Plan 1,714
VPS vs dedicated server: virtual resources or the whole machine
On a VPS the resources are yours, but the physical machine is divided between several virtual machines. On a dedicated s...
E-mail 1,677
How to set up your e-mail on iPhone or iPad
The Mail app on iPhone and iPad can hold your professional e-mail alongside any personal accounts, each syncing independ...
Comparisons and alternatives 1,675
MozOut or Técnica PC: comparison and which to choose in Mozambique
By the MozOut editorial team · Updated 15 October 2026 · Data from the providers' public pages, consulted in October 202...
Choosing the Right Plan 1,663
VPS vs Cloud: the difference is the network, not the marketing
They are close relatives: in both cases you get a virtual machine of your own, with root access and administration on yo...
Support & Account 1,659
How to open a support ticket and see the history
A support ticket is the most effective way to reach us. It is tied to your account, keeps the whole conversation in one...
cPanel & WHM 1,655
My MozOut vs Plesk: how they differ and which panel we use
Plesk is a hosting panel, like cPanel. It does the same job - files, e-mail, databases - with a different interface. And...
Domains & DNS 1,646
DNS records explained: A, CNAME, MX, TXT and TTL
If nameservers say who is in charge, DNS records say what. They are simple lines, each pointing part of the domain somew...
Choosing the Right Plan 1,629
Cloud vs dedicated server: flexibility or raw hardware
This is the choice between growing fast and in pieces or having a whole physical machine. Both serve large projects; the...
Domains & DNS 1,627
Registro.br: pointing a .br domain to us
A .br domain does not work like the others, which is why this article is not like the others. The Brazilian national reg...
cPanel & WHM 1,624
My MozOut vs WHM: the reseller panel explained
WHM is not an advanced version of cPanel, nor a replacement for My MozOut. It is the panel for people who administer oth...
Comparisons and alternatives 1,613
Hosting and domain companies in Mozambique: how to choose a safe and reliable one
Choosing a hosting or domain company is easier when you know what to check. This guide gives you a checklist that works...
VPS & Servers 1,590
Streaming Server: first steps with SonicPanel
A streaming server is not a website with music on it. It is a machine built for one job: delivering live audio to many p...
Choosing the Right Plan 1,589
What you can host here: media, streaming, Windows and the limits
Almost anything you put on a website fits on a shared hosting plan. What differs between providers is not the list of wh...
Domains & DNS 1,581
Expired domain: what happens and how long you have to recover it
A domain that expires does not vanish that instant, but it will not wait for you either. It moves through stages - and w...
Domains & DNS 1,568
Transferring your domain to another provider
The domain is yours. If you want to move it to another provider, that is your right and we will not stand in the way - n...
Billing & Payments 1,556
Bank transfer: the five stages until your payment is confirmed
Paying by bank transfer is not like paying with mKesh, M-Pesa or e-Mola: with those, the system tells us instantly and t...
Billing & Payments 1,541
What actually happens when you change plan: files, dates and the money already paid
How to request a plan change is in how to upgrade or downgrade your plan. What almost nobody explains - and it is what h...
Comparisons and alternatives 1,537
Hosting providers in Mozambique: what to compare before deciding
By the MozOut editorial team · Updated 15 October 2026 · Data from the providers' public pages, consulted in October 202...
Domains & DNS 1,518
Registered the domain and it still does not open: waiting, broken, or missing hosting
You registered the domain, paid, got the confirmation - and the address still does not open. This happens for three comp...
cPanel & WHM 1,510
How to recover your cPanel password
A cPanel password is not recovered - you set a new one. There are two routes, and the first always works. Before you sta...
Choosing the Right Plan 1,494
Shared hosting, VPS, Cloud or dedicated: the full comparison
Four ways to put a site or a system online, from the simplest to the most powerful. The choice is not about which is bes...
Choosing the Right Plan 1,475
Becoming a reseller: the plans, what is included and how to start
Reselling hosting means selling space on our servers under your own brand. Your customers buy from you, pay you and talk...
Billing & Payments 1,467
Which currency you pay in, and why your bank charged something else
Your account bills in one currency, and it is always the same one: on this brand invoices are issued in the currency set...
E-mail 1,450
How to stop spam in Outlook: the filter on your computer and the one on the server
Outlook has a junk filter of its own, and that trips people up: there are two barriers running, in different places, and...
Node.js, Python & Docker 1,450
Getting a Node.js application running
Yes, there is Node.js on this hosting. It is not an extra you ask for, and it is not a VPS thing: it is in your cPanel,...
E-mail 1,434
Why your e-mail is not sending or receiving
Before anything else, one test tells you where the problem is: sign in to webmail and try sending from there. If webmail...
Comparisons and alternatives 1,431
MozOut or Registar: comparison and which to choose in Mozambique
By the MozOut editorial team · Updated 15 October 2026 · Data from the providers' public pages, consulted in October 202...
WordPress & CMS 1,398
Protecting the WordPress login: three steps in order of effect
WordPress’s login address is the same on every site in the world: /wp-admin and /wp-login.php. That means any automated...
Databases 1,396
Creating databases and using phpMyAdmin
Almost every site that isn't just static pages needs a database. In cPanel you create one in about a minute - and there...
Billing & Payments 1,381
Renewing and changing your billing cycle, and saved payment methods
Paying monthly or yearly does not change the service - it changes how much you pay and how many times a year you have to...
Comparisons and alternatives 1,372
Google Workspace or Professional E-mail: what changes for a Mozambican company
Google Workspace is a good product - saying otherwise would be dishonest. The real question is different: are you buying...
Security 1,358
Why your IP gets blocked by the firewall (and how to avoid it)
The server firewall counts failed attempts and, after a few, cuts off that address. It is not punishment or suspicion: i...
Domains & DNS 1,357
Proving the domain is yours: TXT verification records
Google Workspace, Microsoft 365, Meta Business and dozens of other services all ask for the same thing before letting yo...
PHP & Development 1,355
How to change your PHP version
You can choose which PHP version your site runs on, from the older releases up to the most recent ones, and turn extensi...
Billing & Payments 1,351
Why your invoice shows this amount, and the billing calendar
Two questions reach us nearly every week: why is the first invoice not the price of the plan? and why did I get two invo...
WordPress & CMS 1,351
Getting started with Sitejet Builder: from cPanel to your first website
Sitejet Builder is the drag-and-drop editor included in the cPanel of MozOut hosting plans. You build the site in your b...
cPanel & WHM 1,339
How to remove this welcome page
The page you are looking at is a temporary welcome page (a file called default.php) that MozOut places in every new host...
