If more than one person in your company needs access to My MozOut — finance, support, a developer — you don't have to share your own login. Create a sub-account for each person, with only the permissions they need.
Adding a new contact
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Log in to My MozOut and open Contacts / Sub-Accounts from the profile menu.
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Click Add New Contact and fill in their name, e-mail and phone number.
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Tick Activate Sub-Account to give this contact their own My MozOut login, and set a password for them.
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Choose exactly what this contact can do — tick only the permissions that apply.
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• Invoices — view and pay invoices
• Tickets — open, reply to and manage support tickets
• Domains / Manage Domains — view or change nameservers, DNS, transfers
• Products / Manage Products — view services or change service passwords
• Profile — edit account details
• Emails — view the account's e-mail history
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Click Save Changes. The contact receives their own login details separately.
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Editing or removing a sub-account
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Open Contacts / Sub-Accounts and choose the contact you want to change.
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Update their details, permissions, or set a new password, then Save Changes — or click Remove Contact to delete the sub-account entirely.
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Removing a contact is permanent. Once deleted, that login cannot be recovered — you would need to create a new sub-account from scratch.
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Note. A sub-account only ever has the permissions you grant — it can never see or do more than the main account owner allows, and it uses its own password, separate from yours.
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