How to update your registration details

Your account details — name, company, address and phone — are used on invoices and to identify you when you contact support. Keep them accurate, especially if you need formal invoices for your company.

Updating your details

1 Log in to My MozOut and open My Details, in the profile menu.
2 Update the fields you need — full name, company name, address, city/province, postal code, country, phone.
3 Click Save Changes. These fields update immediately, no extra confirmation needed.

Changing your phone number

The phone number is used for account recovery, so a change here goes through an extra check:

1 In My Details, click the pencil icon next to Phone Number and type the new number.
2 Enter your account password to authorise the change.
3 We send a verification code by SMS — type it in and confirm.
Code didn't arrive? Wait a couple of minutes for the SMS, then use the option to resend it. Make sure the number was typed with the correct country code.

To change the e-mail on file, see how to change your registration e-mail.

Need to update details we don't have a field for? Just ask.

Open a support ticket

SEE ALSO

How to manage sub-accounts

How to enable or disable two-factor authentication (2FA)

How to change your portal password

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