Account & Login articles
Account & Login 2,438
How to unblock your IP address
Our servers run a firewall that automatically blocks IP addresses with too many failed access attempts. It is...
Account & Login 2,554
How to change your registration e-mail
The e-mail on your account is how you receive invoices, tickets and login links. Keep it up to date - it is your...
Account & Login 4,232
How to change your My MozOut password
Changing your My MozOut password takes less than a minute and interrupts none of your services. Before you start:...
Account & Login 2,794
How to manage sub-accounts
If more than one person in your company needs access to My MozOut - finance, support, a developer - you don't have...
Account & Login 1,802
How to update your registration details
Your account details - name, company, address and phone - are used on invoices and to identify you when you contact...
Account & Login 2,576
How to enable or disable two-factor authentication (2FA)
Two-factor authentication (2FA) adds a second step to logging in to My MozOut: after your password, you also confirm...
Account & Login 2,156
How to recover access to your account
Can't log in to My MozOut? In most cases you can get back in yourself in a couple of minutes - no need to wait for...
Account & Login 1,762
How to recover your My MozOut password
If you cannot get into My MozOut because you do not remember the password, the reset is immediate and you can do it...
Account & Login 1,109
Account area, cPanel or webmail: which login do you need?
You have three different places to sign in, each with its own password, and mixing them up is the commonest cause of...
Account & Login 1,274
Where to find your services, domains, invoices and tickets in your account
Once you are signed in to My MozOut the home page shows a summary, but what you are after is nearly always in one of...
Account & Login 975
I think someone got into my account: what to do in the first hour
If you suspect someone got into your account, change the password of the account’s e-mail first, then the My MozOut...
Account & Login 1,349
Giving a developer access to your site without handing over your password
You do not need to give the password of your account to whoever builds your site. There are smaller accesses that...
Account & Login 1,122
Which e-mail is which: account e-mail, domain contact e-mail, mailbox and support e-mail
The short answer: you have, at least, four kinds of e-mail around you, and mixing them up is behind many notices...
Account & Login 1,093
Which password is which: client area, cPanel, e-mail, FTP, database and WordPress
The short answer: a site with e-mail and a database has six or seven different passwords, and each one only works in...





