How to set up your e-mail on Android

Set your e-mail up once on Android and it keeps syncing in the background, on Wi-Fi or mobile data.

Setting it up

1 Open the E-mail app on your device (or your preferred mail app) and choose to add a new account.
2 When asked for the provider, choose Other / Manual setup — not Gmail, since this is not a Google mailbox.
3 Enter your full e-mail address and password, then choose IMAP as the account type (recommended — it keeps your messages synced across every device).
4 Fill in the incoming and outgoing server details exactly as below.
Setting Incoming (IMAP) Outgoing (SMTP)
Server mail.yourdomain.com — replace with your own domain
Port 993 465
Security SSL/TLS SSL/TLS

Username: your full e-mail address — Password: the mailbox password you set in cPanel (not your portal or cPanel password).

5 Confirm, give the account a name if asked, and finish setup.
If the app offers a security option, choose SSL/TLS — never "None". This server does not accept unencrypted connections on these ports.

Settings not being accepted? We're happy to walk you through it.

Open a support ticket

SEE ALSO

If you cannot log in, start with webmail: Common webmail errors and how to fix each one.

Set up and still not receiving? Why your e-mail is not sending or receiving.

PROFESSIONAL E-MAIL

Your e-mail should carry your company name.

Mailboxes on your own domain, with webmail, antispam and automatic setup on phone and desktop.

See e-mail plans

Works in Outlook, on your phone and in the browser

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