Internal migration: moving sites between plans

Changing plan inside MozOut — from Hospedagem Pro to Plus, say — is far simpler than migrating from another provider. In most cases nothing has to be moved: the site stays where it is and only the plan limits change.

The two kinds of change

Situation What happens Downtime?
Changing plan
Pro → Plus → Ultra
Same cPanel account. Only the space and resource limits change None
Changing service type
Hosting → VPS, or another server
A new account is created and the data must be copied None, if done properly

Changing plan

  1. Sign in at My MozOut
  2. Open ServicesMy Services and click the current plan
  3. Choose the upgrade/downgrade option in the side menu
  4. Select the new plan and confirm

An invoice is generated for the difference, prorated to the time left in the current cycle — you do not pay a full month again. As soon as payment is confirmed, the new limits take effect.

Nothing is lost. Files, databases, e-mail accounts, SSL certificates and your cPanel settings stay exactly as they were. You do not need a backup or to reconfigure e-mail.

If you are moving down a plan

Downgrading is possible, but needs one check: what you already have must fit in the smaller plan.

•  Check the disk space in use, under Disk Usage in cPanel
•  Count how many domains, databases and e-mail accounts you have active
•  If anything exceeds the new plan’s limits, delete what you no longer need before changing

When it really is a server move

Going from shared hosting to a VPS, or moving to a different server, does involve copying everything to a new account. The same golden rule applies: set it up first, point the domain afterwards.

The step-by-step is in how to migrate a site without downtime — or ask our Migration Department, which handles internal moves too.

The available plans

Range Plans
Web Hosting Pro · Plus · Ultra · Business Pro · Business Plus · Business Ultra
WordPress Hosting WP Starter · WP Perfomance · WP Pro

Not sure which plan suits you? Tell us what you need and we will advise.

Open a support ticket

SEE ALSO

How to generate zip and sql files to migrate a WordPress site

How to change the DNS of a domain already in use

How to migrate a site without downtime

Need a domain? Search here.

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