The short answer: pet owners look for hours, services, booking and a place they can trust, often in a hurry. A light site, with the services, photos of the team and the place, and booking by phone, WhatsApp or form, is enough, and the entry plan will do. A small product shop can come later.
What the site needs
| What | What to do |
| Services and hours | What you do (check-ups, vaccines, grooming, selling pet food), how long it takes and the hours. Clear at first glance. |
| Booking | Phone and WhatsApp in view; a form to ask for a slot: Putting WhatsApp on your site. |
| Emergencies | A visible sentence on what to do out of hours, with the contact. It is the information that matters most at that moment. |
| Photographs | Of the team and the place, shrunk. Photos of clients’ pets only with permission: Image optimisation. |
| Products | A simple catalogue, or a small shop if you sell outside: Which plan for a shop. |
Getting started
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| Do not give diagnoses or prescriptions through the site. General care advice, yes; assessing a symptom without seeing the animal, no. Say “bring the animal in” and how. For care with the privacy of those who book, see Which plan for a clinic. |
| For a small shop of pet food and accessories: Which plan for a catalogue without online payment. |
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Building a pet shop’s or practice’s site? Tell us how you receive bookings today. Open a support ticket |
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