How to create e-mail filters in Roundcube

E-mail··· 1,119 views· 3 min read

Filters sort incoming mail for you automatically - move invoices to a folder, flag messages from a client, or forward a copy elsewhere, without touching anything after setup.

Creating a filter

1 Sign in to webmail, then open Settings in the left-hand menu.
2 Select Filters, then click Create (top right).
3 Give the filter a name you'll recognise later, and make sure it's set to Enabled.
4 Choose whether it should match all the conditions below or any of them.
5 Add a condition - pick the field (From, Subject, message body...), the comparison (contains, is equal to, does not contain...) and the text to match.
6 Add an action - for example Move message to a folder, Mark as read, or Forward message to another address.
7 Click Save.

A common example: a filter where Subject contains "invoice" moves the message to a folder named Billing automatically.

Order matters. Filters run top to bottom, and you can create as many as you like - reorder them from the filter list if one needs to run before another.

Want help setting up a specific filter? Just describe what you need.

Open a support ticket

Forwarding, testing and switching a filter off

  • Forward a copy: condition From contains the client's address, action Send message copy to with the other address. With Redirect message to instead, it does not stay in your mailbox.
  • Have the last word: on a filter that must not be followed by others, add a second action, Stop evaluating rules. The filters below it no longer touch that message.
  • Test it: send yourself a message from another address that meets the condition. Filters act only on mail that arrives after they are saved; what is already in the inbox stays where it is.
  • If it does nothing: check the text of the condition and the choice between all and any. To pause it, switch off Enabled instead of deleting it.
  • Changing mail app: these filters run on the server, on arrival, so they keep working in Outlook, on the phone or anywhere else. Rules made inside Outlook or Thunderbird are different: they only run while that program is open.

SEE ALSO

To cut the junk before you need rules at all: How to stop spam reaching your mailbox: what we filter and what you can do.

PROFESSIONAL E-MAIL

Your e-mail should carry your company name.

Mailboxes on your own domain, with webmail, antispam and automatic setup on phone and desktop.

See e-mail plans

Works in Outlook, on your phone and in the browser

RECOMMENDED PRODUCT

Professional e-mail on your domain

Mailboxes in your company name, no adverts, with spam filtering. from R118.80/mo (3-year plan, with coupon)

See plans
Was this answer helpful? Your answer helps us improve this article.

Related Articles

E-mail 1,772 How to access your webmail You don't need to install anything to check your e-mail - the webmail works straight from your browser, on any device. A...
E-mail 1,804 How to set up your e-mail on Android Set your e-mail up once on Android and it keeps syncing in the background, on Wi-Fi or mobile data. Setting it up 1 Open...
E-mail 1,553 How to set up your e-mail on iPhone or iPad The Mail app on iPhone and iPad can hold your professional e-mail alongside any personal accounts, each syncing independ...
E-mail 1,733 How to set up your e-mail in Thunderbird Thunderbird can detect this server's settings automatically - you only need to type your name, e-mail and password. Auto...
E-mail 1,072 How to set up your e-mail in the new Outlook for Windows The new Outlook for Windows tries to configure itself automatically. If it can't, it falls back to the same manual setti...
E-mail 1,236 Why your e-mail is not sending or receiving Before anything else, one test tells you where the problem is: sign in to webmail and try sending from there. If webmail...