Artigos de Delivery & Spam

Delivery & Spam 1,950 Why your e-mail is not sending or receiving Before anything else, one test tells you where the problem is: sign in to webmail and try sending from there. If...
Delivery & Spam 1,887 SPF, DKIM and DMARC: why your e-mail lands in spam E-mail was designed at a time when nobody lied about who they were. Today anyone can write a message pretending to...
Delivery & Spam 1,808 How to stop spam reaching your mailbox: what we filter and what you can do There is no way to end spam, and anyone promising that is selling you a fiction. There is a way to cut it down a...
Delivery & Spam 1,903 How to stop spam in Outlook: the filter on your computer and the one on the server Outlook has a junk filter of its own, and that trips people up: there are two barriers running, in different places,...
Delivery & Spam 1,749 How to write an e-mail that does not land in spam: behaviour, recipients and limits An e-mail lands in spam for three kinds of reason: the domain is not authenticated, the message looks like spam, or...
Delivery & Spam 1,535 PTR and reverse DNS: why your e-mail depends on it An ordinary DNS record answers the question “what address does this name have?”. The PTR record answers the...
Delivery & Spam 1,140 Email Deliverability: the panel that audits your domain You send a message and it lands in the recipient’s spam folder. You send another and it never arrives at all. The...
Delivery & Spam 1,416 Creating your SPF record, step by step SPF is the list of servers allowed to send e-mail on behalf of your domain. Why that decides whether your message...
Delivery & Spam 1,398 Creating your DMARC record, and reading what it sends back DMARC does two things at once, and it is the second one almost nobody uses. First: it tells receivers what to do...
Delivery & Spam 1,022 Bounce message 550: user unknown, relay denied and rejected, what each one means You sent an e-mail and got back a message that says “Mail Delivery Subsystem”, “Undelivered Mail Returned to Sender”...
Delivery & Spam 1,081 Error 421 and 451: temporary failures, and why the message is delayed and not lost An error that starts with a 4 (421, 450, 451, 452) is a “not now, try later” reply. It is not a refusal. The server...
Delivery & Spam 924 Track Delivery: finding out what happened to a message you sent “I sent it, and they say they did not receive it.” Instead of guessing, cPanel has a screen that shows the trail of...
Delivery & Spam 966 Reading an e-mail header: did SPF, DKIM and DMARC pass? Every e-mail carries, hidden, a header: a technical report of where it passed through and how it was judged. It is...
Delivery & Spam 952 Your domain or IP is on a blacklist: how to check and how to get off it The short answer: a blacklist is a list, kept by third parties, of IP addresses and domains seen sending spam. Many...
Delivery & Spam 932 Your logo beside your e-mails: what BIMI is and what it asks for The short answer: BIMI makes your company’s logo appear beside the messages you send, in some e-mail services. It is...
Delivery & Spam 1,263 Forwarded e-mail lands in spam or bounces: why SPF breaks and what to do The short answer: when your address forwards messages to another (for example, to Gmail), the destination server...
Delivery & Spam 957 Email Routing in cPanel: local, remote or automatic, and the mail that vanishes The short answer: cPanel decides, for each domain, where the mailboxes are: here (local) or on another service...
Delivery & Spam 937 A new domain sending e-mail: how to build a reputation without landing in spam The short answer: a newly registered domain has no history, and e-mail services distrust what they do not know. If...
Delivery & Spam 1,030 Your e-mails land in Gmail spam or Promotions: what Show original tells you and what to fix The short answer: when a customer says your message ended up in Gmail spam, the first thing to do is see what Gmail...
Delivery & Spam 1,060 Gmail bounced your message: how to read the refusal and what each kind of reason means The short answer: when Gmail refuses a message of yours, our server sends you a notice back (often with...
Delivery & Spam 1,782 Your e-mails land in Junk at Hotmail and Outlook.com: what the sender can check The short answer: when your e-mails reach people on Hotmail or Outlook.com but land in Junk, Microsoft accepted them...
Delivery & Spam 1,325 Hotmail or Outlook.com rejects or delays your e-mails: reading the message that comes back The short answer: when Microsoft will not accept a message for a Hotmail or Outlook.com address, you get a notice...
Delivery & Spam 961 The hourly e-mail sending limit: staying under it and moving newsletters elsewhere The short answer: every hosting plan has a limit on e-mails sent per hour: 100 on Pro, 200 on Plus, 300 on Ultra,...
Delivery & Spam 923 How many e-mails you sent this hour: Track Delivery and the sending limit The short answer: the sending limit is 100 e-mails an hour on Pro, 200 on Plus, 300 on Ultra, 500 on Business Pro,...
Delivery & Spam 91 An e-mail arrived late: finding where it waited, using the Received lines of the header The short answer: every server an e-mail passes through writes a Received line into the header, with the date and...