
The short answer: more important than «how often» is regularity: sending on the same weekday at the same time, at a pace you can keep up, with content worth reading. Months of silence followed by a flood of e-mails is the worst of both worlds.
Why regularity matters
E-mail services learn from how you behave. A sender who always sends at the same pace, to people who open, earns trust. One who goes quiet for months and then mails the whole list at once looks like someone who bought a list. The reader gets used to it too: the Tuesday newsletter becomes something they expect.
Choosing the pace
| Type of business | A pace that usually works |
| Restaurant, café, retailer with frequent news | Weekly, if there really is news every week. |
| Services, consulting, real estate | Every two weeks or monthly, with useful content and not only offers. |
| School, training centre | Following the calendar: enrolment, start of term, events. |
| Events | Invitation, reminder near the date and thank-you. Little beyond that. |
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| More e-mails is not more sales. Past a certain point, each extra send brings more unsubscribes and complaints than clicks. |
| Not everyone needs everything. With segments, your most active customers can get more and the rest less. |
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