Plans, Renewals & Upgrades articles

Plans, Renewals & Upgrades 2,741 How to reactivate a suspended or terminated plan A service here is never suspended without warning, and reactivating it is simpler than you might expect. Suspended...
Plans, Renewals & Upgrades 2,885 How to upgrade or downgrade your plan Outgrown your plan - or paying for more than you use? You can change plan yourself from My MozOut, without opening a...
Plans, Renewals & Upgrades 1,525 How to cancel a service and keep only the domain There is one fear we hear far too often: “if I cancel the hosting, do I lose the domain?”. The answer is no - and it...
Plans, Renewals & Upgrades 1,869 Renewing and changing your billing cycle, and saved payment methods Paying monthly or yearly does not change the service - it changes how much you pay and how many times a year you...
Plans, Renewals & Upgrades 2,106 What actually happens when you change plan: files, dates and the money already paid How to request a plan change is in how to upgrade or downgrade your plan. What almost nobody explains - and it is...
Plans, Renewals & Upgrades 957 What stops working if you do not pay: website, e-mail, DNS and domain, one by one Not paying an invoice does not wipe everything at once: there are three phases, and each one stops different things....
Plans, Renewals & Upgrades 1,110 Invoice paid but the service is still suspended or pending: what to check If the invoice already shows Paid and the service is still stopped, the cause is almost always one of four: you paid...
Plans, Renewals & Upgrades 922 I ordered an upgrade and have not paid it: what happens to my plan and my renewal Until the upgrade invoice is paid, your plan does not change. The account keeps the limits of the old plan, the site...
Plans, Renewals & Upgrades 1,339 I renewed my hosting but the domain still shows as expiring: two renewals, two dates Renewing hosting does not renew the domain, and renewing the domain does not renew the hosting. They are two...
Plans, Renewals & Upgrades 970 My invoice was cancelled: what happens to my order, and how to get the service The short answer: an invoice that is not paid is cancelled by the system 15 days after its due date. When that...