The short answer: a clinic’s presentation site, with services, team, opening hours and a contact form, is light, and one of the first shared plans is enough. What needs care is not the plan: it is what the site collects and shows, because this is health.
What weighs, and what does not
| Part of the site |
What to do |
| Patient data |
Do not ask for clinical information in a website form or ordinary e-mail. A name, a phone number, a preferred time and the reason in general terms are enough; the rest is handled by phone or at the practice. See Personal data protection. |
| Photos and testimonials |
Only with written consent from whoever appears. Some professions have their own rules on advertising and “before and after” photos: check those of your professional body. |
| Bookings |
A simple form is enough for many. A booking system can be a plugin or an outside service inside the page. Test the e-mail that notifies reception: Why your e-mail is not sending or receiving. |
| Address, hours and emergencies |
As text on the page, never only in an image. It is what people look for first and what Google reads. |
| The clinic’s e-mail |
On your own domain, not a free address: Free e-mail or e-mail on your own domain. |
How to choose, step by step
| 1 |
Start with the entry plan. A presentation site with a form makes few simultaneous requests.
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| 2 |
Install the SSL certificate and confirm the padlock before publishing the contact form.
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| 3 |
Create the Google Business Profile with the hours and phone: it counts for more than the plan. See Being found on Google.
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| 4 |
Review the plan only if the site starts doing more: a patient area, online results, bookings with payment. That is no longer a presentation site.
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A website is not a clinical records system. If you plan to keep patient files or results online, do not do it on an ordinary site: get advice from someone who knows your country’s health rules and use software made for it. Laws vary: check what applies to you.
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Put a call button and a WhatsApp button at the top of the page, on the phone. Someone looking for a clinic wants to call, find out where it is or book.
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Want to put the clinic online and not sure where to start? Tell us what you need and we will name the simplest plan.
Open a support ticket
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In our plans
| Situation | Plan | Why |
| One health professional or a small clinic: presentation site and contact form | Pro | 1 site, 10 GB NVMe SSD, unlimited mailboxes on the clinic domain, unlimited databases and a daily automatic backup |
| Several professionals with a site each, or a group of practices | Plus | 6 sites, 20 GB NVMe SSD and 200 e-mails per hour |
| A network of clinics with many sites | Ultra or Business | unlimited sites, 30 GB on Ultra and 50 to 200 GB on Business |
WHEN TO MOVE UP: move up when you add a second site, when the disk in cPanel fills, or when reminder and booking e-mails come close to the hourly ceiling (100 on Pro, 200 on Plus, 300 on Ultra). Backups restore at no cost on every plan, but the plan does not turn a website into a clinical records system: anything beyond a presentation site needs software made for health.
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