Internal migration: moving sites between plans

Changing plan inside MozOut - from Hospedagem Pro to Plus, say - is far simpler than migrating from another provider. In most cases nothing has to be moved: the site stays where it is and only the plan limits change.

The two kinds of change

Situation What happens Downtime?
Changing plan
Pro → Plus → Ultra		 Same cPanel account. Only the space and resource limits change None
Changing service type
Hosting → VPS, or another server		 A new account is created and the data must be copied None, if done properly

Changing plan

  1. Sign in at My MozOut
  2. Open Services → My Services and click the current plan
  3. Choose the upgrade/downgrade option in the side menu
  4. Select the new plan and confirm

An invoice is generated for the difference, prorated to the time left in the current cycle - you do not pay a full month again. As soon as payment is confirmed, the new limits take effect.

Nothing is lost. Files, databases, e-mail accounts, SSL certificates and your cPanel settings stay exactly as they were. You do not need a backup or to reconfigure e-mail.

If you are moving down a plan

Downgrading is possible, but needs one check: what you already have must fit in the smaller plan.

•  Check the disk space in use, under Disk Usage in cPanel
•  Count how many domains, databases and e-mail accounts you have active
•  If anything exceeds the new plan’s limits, delete what you no longer need before changing

When it really is a server move

Going from shared hosting to a VPS, or moving to a different server, does involve copying everything to a new account. The same golden rule applies: set it up first, point the domain afterwards.

The step-by-step is in how to migrate a site without downtime - or ask our Migration Department, which handles internal moves too.

The available plans

Range Plans
Web Hosting Pro · Plus · Ultra · Business Pro · Business Plus · Business Ultra
WordPress Hosting WP Starter · WP Perfomance · WP Pro

Not sure which plan suits you? Tell us what you need and we will advise.

Open a support ticket

SEE ALSO

How to generate zip and sql files to migrate a WordPress site

How to change the DNS of a domain already in use

How to migrate a site without downtime

Need a domain? Search here.

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